Our lines are open Monday to Friday 8.30 am to 5.30pm.
Customer Services is a one-stop shop for all your enquiries and issues. You can report a repair, pay your rent, or get help with a range of problems or get a general enquiry answered. You can also report antisocial behaviour or register a complaint or compliment. Our staff are here to help you.
Our office in Hawthorn Avenue has free car parking and is open weekdays 9am to 5pm except after 1pm on Wednesdays. Click here for a map.
Colchester High Street
This page explains the best way to complain to us, or to pay us a compliment.
You can use this form to contact us.